Message from ISQ President

The last decade had seen dramatic changes in the way we live, when a kind of revolution took place in the society, thanks to the proliferation of technology in our daily life. Moreover, this is just the beginning of a new era hitherto not known and not imagined. Connectivity, big data, machine learning, artificial intelligence, automation, and recent great strides in life sciences are all poised to change the way we live.

Technology has disrupted businesses of various hues, catering to hitherto dormant needs and expectations of people. The e-commerce companies, public service companies such as Ola and Uber, and the door-step provisioning companies such as Big Basket, Swiggy, Zomato, and others are just some examples, not to mention of many start-ups in the areas of Education, Healthcare, Wellness and so on. A common factor in all these enterprises is the large-scale leveraging of technology in the delivery of product and service. Organizations such as Apple, Google, Amazon, Tesla and many more at the cutting edge of innovation are disrupting life patterns not yet experienced by humankind and are heralding the emergence of new world order.

Is technology a threat to the traditional businesses? Fortunately, the same technology that has caused the mass-disruption can help traditional companies rapidly transform themselves to meet the unique needs of the new era. This new industrial revolution—popularly called the Industry 4.0, or the Digital Manufacturing—is about to rewire entire production processes, link them in real time to critical functions such as procurement and planning, and enable companies to develop innovative new business models.

Industry 4.0 focuses on attaining a new paradigm: the smart, automated plant network. Instead of fragmented, often late data that workers must input manually, it relies on real-time, cloud-enabled information collection and analytics that automatically works across the network. While a traditional plant might feature process silos, time-lagged problem solving, and rigid top-down planning, a smart plant network will optimize itself automatically and feature highly flexible bottom-up planning. Also, while today’s plants tend to separate people and machines, assess quality after the fact, and waste energy, the smart network will use human-machine collaboration, in-line quality control, and take an intelligent approach to energy use.

Indian Society for Quality (ISQ) is pleased to present a platform for all concerned for deliberating this at its 15th edition of the Annual Conference in New Delhi. I heartily welcome academicians, researchers, social scientists, business professionals, government officials and students to participate in the event and contribute to an essential aspect of the future of doing business.
15th ISQ Annual Conference opening speech by Mr. Kiran Deshmukh, President ISQ


Kiran Deshmukh
President, Indian Society for Quality